April 17, 2025
Why Amazon Wanted Zappos at Any Cost
Founded by Nick Swinmurn in 1999 and backed by Tony Hsieh, Zappos made exceptional customer service its main marketing t
March 16, 2025
Amazon's AI Truth: Just Walk Out's Human Workers
Amazon's Just Walk Out checkout relied on over 1,000 workers in India to verify purchases, exposing the human labor behi
March 2, 2025
Pets.com: The Rapid Rise and Fall of an Internet Pioneer
Launched in 1998 with Amazon backing, Pets.com rode dot-com hype to fame and collapsed within two years, a defining symb
January 26, 2025
Is Twitch in Trouble? Growth Stalls and Revenue Fights
Post-pandemic growth has plateaued and Twitch remains unprofitable on Amazon's support, as revenue-split disputes strain
January 12, 2025
Laid-Off Dad Invents the Instant Pot and Strikes It Rich
After a 2008 layoff, Robert Wong spent 18 months building the Instant Pot, then rode an Amazon partnership and social me
October 9, 2024
Top 10 Shocking Lies Tech Companies Got Caught Telling
Google's $93M location-tracking settlement, Yahoo's hidden breaches, and Amazon's seller-data abuse top tech's deception
September 6, 2024
Amazon and Hyundai's Push to Sell Cars Online
Amazon and Hyundai are piloting online car sales to disrupt a $1.2T dealership model, following the direct-sales path bl
July 20, 2024
eBay: Triumph, Trials, and the Tough Road Ahead
Once a dot-com darling, eBay's revenue has plateaued near 2010 levels as Amazon's rise leaves the auction pioneer strugg
July 19, 2024
Will Amazon Revolutionize the $1.2 Trillion Auto Industry?
With 90% of buyers starting online and Hyundai selling on Amazon, the e-commerce giant threatens to upend the $1.2 trill
March 18, 2024
The Resurgence of Labor Unions: Why Workers Say Enough
With public support at a 57-year high and wins at Amazon, Starbucks, and Apple, union workers earn 13% more on average.
March 13, 2024
The Dark Side of Amazon Returns: How Scammers Exploit the System
Using fake accounts, stolen cards, and Discord servers, fraudsters exploit Amazon's return policy, costing the retailer
March 3, 2024
Andy Jassy: The Mastermind Behind AWS and Amazon's New Era
From a Scarsdale upbringing and Harvard to building AWS and succeeding Bezos as Amazon CEO, Andy Jassy's path reveals le
March 1, 2024
The Fascinating Origins of Tech Giants' Names
The stories behind Apple, Amazon, and Google's names, from Steve Jobs' fruitarian commune to Bezos rejecting "Kadabra" f
February 22, 2024
Tech Layoffs in 2022: Bursting Bubble or Temporary Setback?
150,000 tech workers were laid off in 2022, including 18,000 at Amazon, as salary transparency laws and global cost-cutt
February 18, 2024
The Labor-Savvy Leader: Collaborating with Organized Labor
As union support surges, the old fight-labor strategy backfires; leaders gain by collaborating, as Starbucks and Amazon
February 16, 2024
The Downfall of Bed Bath & Beyond: A Retail Lesson
Bed Bath & Beyond fell from a $17 billion category killer with 1,500 stores to near collapse as e-commerce and Amazon er
February 15, 2024
The Rollercoaster Journey of MGM
Formed in a 1924 merger that produced The Wizard of Oz and Gone with the Wind, MGM weathered bankruptcy before Amazon's
February 4, 2024
Disrupting Big Tech: Insights From Jonathan Knee
Columbia professor Jonathan Knee argues Big Tech giants aren't invincible, dissecting Google, Meta, Amazon, and Netflix'
January 21, 2024
Return-to-Work Revolution: How Companies Gain from Career Breaks
Return-to-work programs at companies like Amazon turn resume gaps into assets, tapping mid-career talent sidelined by th
January 19, 2024
Digital Marketplace Strategy: Thrive on Amazon and Alibaba
Platforms like Amazon and Alibaba offer reach but risk commoditization. Use them as showrooms while building direct chan
January 13, 2024
Flipkart vs Amazon: The Battle for India's E-Commerce Throne
How homegrown Flipkart, backed by Walmart's $16 billion stake, battles Amazon for India's online retail market set to qu
January 12, 2024
The G-7's Global Tax Deal: A Game-Changer for Big Tech
The G-7's 2021 deal would tax multinationals where they operate and set a 15% minimum rate, targeting firms like Amazon
January 11, 2024
Amazon's Rocky Road: Losing Its E-commerce Edge?
Amazon posted its first loss in seven years at $3.8 billion as growth slowed to 3-7%, Prime plateaued, and inflation dro
January 8, 2024
The Dark Side of Amazon: Employee Turnover by Design
Amazon loses 3% of warehouse staff weekly, a 150% annual rate, treating high turnover and bottom-10% firings as delibera