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IHOP's Identity Crisis: When Pancakes Wanted Burgers

IHOP's 2018 IHOb stunt to promote Angus burgers reveals the risks of rebranding and the challenge of escaping a breakfast-only image.

Introduction

Hey, corporate professionals! Remember when IHOP, the International House of Pancakes, suddenly became IHOb, the International House of Burgers? It was a marketing stunt that left many scratching their heads. Let's delve into why IHOP pulled this off and what it means for brand identity.

The IHOb Saga: A Brief Recap 🔄

In 2018, IHOP announced they were changing their name to IHOb. The internet went wild with speculation. Was the 'B' for Breakfast? Brunch? Nope, it was for Burgers. The move was a gimmick to promote their new line of Angus burgers. A month later, they reverted to promoting pancakes.

The Risk of Rebranding: A Double-Edged Sword ⚔️

Rebranding can be a powerful tool, but it's risky. IHOP's stunt was met with mixed reactions. Some saw it as a desperate attempt for publicity, while others were intrigued. It's like that time your company changed its mission statement and left everyone confused.

The Power of Perception: Breakfast vs. Dinner 🍳🍽️

IHOP has always struggled with its image as a breakfast-only place. The IHOb stunt was an attempt to break that mold. It's akin to a company known for one product trying to diversify its portfolio. Sometimes it works, sometimes it doesn't.

The Results: Did It Work? 📊

According to IHOP, the campaign doubled their burger sales and increased dinner sales. So, in terms of numbers, it was a success. But at what cost? The campaign was seen by some as deceptive, which could have long-term implications for brand trust.

Lessons for Corporate Professionals 📚

  1. Brand Identity: Be cautious when making drastic changes to your brand.
  2. Transparency: Deception can lead to a loss of customer trust.
  3. Risk vs. Reward: Weigh the potential benefits against the possible backlash.

Conclusion 🎬

IHOP's IHOb campaign was a bold move that achieved its immediate goals but raised questions about the ethics of deceptive marketing. It serves as a lesson for corporate professionals on the risks and rewards of drastic brand changes.

Originally published on LinkedIn .

Amr Elharony
Delivery Lead, Mentor, FinTech Author & Speaker — bridging banking and technology to deliver measurable digital transformation across MENA.

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